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Terms of Use

Matrix Digital Media LLC — Last updated March 5, 2026

These Terms of Use govern your use of all mobile applications and digital products published by Matrix Digital Media LLC ("we," "us," or "our"), including HiveHelper and any future apps. By downloading or using our apps, you agree to these terms. If you do not agree, do not use our apps.

1. License

We grant you a limited, non-exclusive, non-transferable, revocable license to download and use our apps on devices you own or control, solely for your personal, non-commercial purposes, subject to these terms.

You may not copy, modify, distribute, sell, or lease any part of our apps, nor may you reverse engineer or attempt to extract the source code, except where applicable law prohibits this restriction.

2. Accounts

Some features require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You may request deletion of your account at any time from within the app. Account deletion permanently removes your data from our systems. This action cannot be undone.

3. Subscriptions and Purchases

Some features are available only with a paid subscription. Subscriptions are offered on a monthly or annual basis and are billed through your Apple ID via the App Store.

Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date. You can manage or cancel your subscription at any time through your Apple ID subscription settings.

All payments are processed by Apple. We do not receive or store your payment details. Refunds are handled in accordance with Apple's purchase terms .

Free trials, where offered, convert to paid subscriptions at the end of the trial period unless cancelled beforehand. The trial duration and applicable pricing are displayed at the time of sign-up.

4. Your Content

Our apps allow you to create and store content such as inspection logs, notes, and photos ("Your Content"). You retain ownership of Your Content.

By using features that transmit Your Content to third-party services (such as AI guidance), you grant those services the rights necessary to process Your Content to fulfill the feature. This is described in our Privacy Policy.

You are solely responsible for the accuracy of the content you enter. Our apps are tools to assist you — they are not a substitute for professional veterinary, agricultural, or beekeeping advice.

5. Prohibited Uses

You agree not to use our apps to:

  • Violate any applicable law or regulation
  • Infringe the intellectual property rights of any party
  • Attempt to gain unauthorized access to any system or network
  • Interfere with or disrupt the integrity or performance of our apps or services
  • Use automated means to access or collect data from our apps without our permission

6. AI Features

Certain features use third-party AI services to generate guidance or analysis based on data you provide. AI-generated content is provided for informational purposes only and may not always be accurate, complete, or appropriate for your specific situation.

We do not warrant the accuracy or reliability of AI-generated output. You should independently verify any guidance before acting on it, especially for decisions that affect your hives, health, or property.

7. Disclaimer of Warranties

Our apps are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that our apps will be uninterrupted, error-free, or free of viruses or other harmful components. We make no warranty regarding the accuracy or reliability of any content or results generated by the apps.

8. Limitation of Liability

To the fullest extent permitted by law, Matrix Digital Media LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or loss of goodwill, arising out of or in connection with your use of our apps, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from your use of our apps shall not exceed the amount you paid us in the twelve months preceding the claim, or fifty US dollars ($50), whichever is greater.

9. Termination

We reserve the right to suspend or terminate your access to our apps at any time, with or without notice, if we believe you have violated these terms or for any other reason at our discretion.

You may stop using our apps at any time. Deleting the app from your device ends your use. To cancel a subscription, do so through your Apple ID settings before the next renewal date.

10. Governing Law

These terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict of law principles. Any disputes shall be resolved in the courts of New Jersey, and you consent to personal jurisdiction in those courts.

11. Changes to These Terms

We may update these Terms of Use from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of our apps after changes are posted constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms of Use, please contact us at:
support@matrixnj.com

Matrix Digital Media LLC
New Jersey, United States